Did Safepay Go On Vacation With Our Money?

I know that this will NOT get our money back; but everyday I login to my safepay solutions account and provide an update. After all that’s what I am about Customer Service…below is a synopsis of my ongoing support tickets to their

Support system…I mean LACK of Support System!

So I will continue to send updates because after all I’m all about customer service.

I wanted to touch base with you and tell you a story. We launched a website a few weeks back and 4/5/09 to be exact. Isn’t that exciting? We were so very excited and we were happy to use safepaysolutions to provide value to our customers.

So we launched and wow–safepay accepted about $900 of our members money. Again, we were making money and providing value to our customers.

Then someone emailed me a sad story about the problems with safepay and how they were holding money from folks. I couldn’t believe how anybody could get away with that.

Since I’m an honest person I gave them the benefit of the doubt. Lo and behold! On 4/15/09 and safepay sure enough disabled my account–the second we were “qualified” to ask for a withdrawal?

Why? I didn’t know until two weeks later when I finally did hear from the nice lady over there called Maria on 4/29/09–so almost 2 weeks AFTER I sent numerous requests.

I told this nice lady Maria that yes I did try to change my address and could they please allow me access to my account. It is now 5/14/09 and man they must have gone on vacation with everybody’s money because I have yet to hear from that nice lady Maria; who addressed me as Dear Holly…

I’ll update you again soon.